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Category Archives: Poor Error Msg

The Purpose of Error Reporting

Error messages are part of every user experience, but too often these messages are poor, cryptic, and insulting.   Too often programmers do a half-hearted attempt at writing error messages, mostly because they mistakenly assume that users will never see them.  Too often programmers misunderstand the potential that results from writing correct error message.  Error messages can be the key to usability.  Error messages can help train users, and guide administrator.  All you have to do is understand the purpose of error reporting. Read the rest of this entry »

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Posted by on February 14, 2013 in Coding, Design, Poor Error Msg

 

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Trasparency Advantage

This is an example of some open source software that I had difficulty using and how to improve it.  A common principle is that of transparency: when something goes wrong, don’t hide it.  Don’t cover it up.  Don’t attempt to continue as if nothing happened.  Report it properly and immediately.  A simple explanation of the situation will help a lot. Read the rest of this entry »

 
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Posted by on October 21, 2012 in Coding, Poor Error Msg

 

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Poor Error Msg – Missing Context

I collect examples of poor error messages, and discuss why they are bad.  Today’s example comes from Chrome, Google’s browser.  I have been using it a lot recently.  But rather suddenly, it starts popping up an error window when I start it up.   Read the rest of this entry »

 
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Posted by on February 21, 2012 in Coding, Poor Error Msg

 

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